Astria consulting offers a variety of web services that are collectively referred to as the “Services”. We collect personal information from individuals who visit the Websites (“Visitors”) and individuals who register to use the Services (“Customers”).
Astria consulting is committed to protecting your personal information and complying with all appropriate legislation. This document details:
Notwithstanding any other provision in this Privacy Policy, you agree that Astria consulting shall be entitled to use and disclose any information and feedback arising from your use of the Services, subject to such information and feedback being anonymized and such use and disclosure being in compliance with applicable privacy laws.
When you use the Services, Astria Consulting collects the following information:
We may also collect information about your device used to access the Astria consulting Websites, your web browser type and language, your Internet Protocol (IP) address and geographic data associated with the IP address etc.
The personal information collected is used to:
In addition, personal information that is uploaded by the Customer (either directly by the Customer using CSV, Google Sheets or via an authenticated API connection) is used to derive KPIs (Key Performance Indicators). These KPIs are either predefined by Astria consulting or defined by the Customer.
We may share your personal information with service providers we hire to perform services on our behalf, for example the generation of invoices and bills. These service providers do not have the right to use your personal information for their own purposes.
Astria Consulting does not rent, sell, or share personal information about you to other persons, except under the following circumstances:
If you have consented, Astria consulting may share your personal information with the Group’s service providers so that these service providers can contact you on our behalf.
From time to time, Astria consulting may partner with other persons to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Ardent, we may share your personal information with our joint promotion partner(s). Astria consulting does not control our business partners’ use of your personal information or whether their use of the personal information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Astria consulting uses a third-party service provider to manage credit card payments for the Services. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card payment processing on the Group’s behalf.
Astria consulting reserves the right to use or disclose personal information you have provided if required by law or if we reasonably believes that the use or disclosure of your personal information is necessary to protect the Astria consulting rights and/or to comply with a judicial proceeding, court order, or legal process.
You have rights to:
In order for us to delete your personal information you must formally submit a request for deletion via email to enquiry@astriaconsulting.com. Upon receiving a request via email we will process your request and will delete the requested personal information within 5 working days of receipt of the request to delete.
You will receive two separate emails during the deletion process:
All requests for correction or for access to your personal information must be in writing (contact details in paragraph 2.7 below). We will endeavour to respond to your request within 5 working days
Please contact us at:
Astria ConsultingEmail: enquiry@astriaconsulting.com
Astria consulting uses commonly-used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Websites (“Website Navigational Information”). This section describes the types of Website Navigational Information that may be collected on the Group’s Websites and how this information may be used.
Astria consulting uses cookies to make interactions on Websites easy and meaningful. When you visit the website servers send a cookie to your computer. Such cookies do not personally identify you. They merely recognise your Web browser. Unless you choose to identify yourself to Ardent, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”), you remain anonymous to the Group. Astria consulting uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser software or turn off your computer.
If you have chosen to identify yourself to Ardent, the uses session cookies containing encrypted information to allow the Astria consulting to uniquely identify you. Each time you log into your web account in relation to the Services, a session cookie containing an encrypted, unique identifier that is tied to your web account is placed on your browser. These session cookies allow the Group to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
Astria consulting uses persistent cookies that only can read and use to identify browsers that have previously visited the Websites. When you purchase the Services or provide Astria consulting with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the Group places on your web browser. The Group is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Group does not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the Astria consulting websites, but you will not be able to successfully use the Services.
Astria consulting may use information from session and persistent cookies in combination with anonymized personal information about the Group’s Customers to provide you with information about the Group and the Services.
Astria consulting uses web beacons alone or in conjunction with cookies to compile information about Customers’ and Visitors’ usage of the Websites and email interactions. Web beacons are clear electronic images that can recognise certain types of information such as cookies on your computer when you view a particular website tied to the web beacon. For example, Astria consulting may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Websites. Astria consulting uses web beacons to operate and improve the Websites and email communications.
Astria consulting may use information from web beacons in combination with anonymized personal information about the Astria consulting Customers to provide you with information about the Astria consulting and the Services.
Astria consulting may use local shared objects, also known as flash cookies, to store your preferences or display content based upon what you view on the Astria consulting Websites to personalise your visit. Third parties with whom Astria consulting partners to provide certain features on the Websites or to display advertising based upon your web browsing activity use flash cookies to collect and store information.
When you visit the Astria consulting Websites, we collects your Internet Protocol (“IP”) address(es) to track and aggregate non-personal information. For example, Astria consulting uses IP addresses to monitor the regions from which Customers and Visitors navigate the Websites.
From time-to-time, Astria consulting engages third parties to track and analyze usage and volume statistical information from individuals who visit the Websites. Astria consulting may also use other third-party cookies to track the performance of Group’s advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Group receives it.
Astria consulting may also contract with third-party advertising networks that collect IP addresses and other Website Navigational Information on the Astria consulting Website and emails and on third-party websites. Such advertising networks track your online activities over time by collecting Website Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.
The Astria consulting Websites may contain links to other websites of interest. However, once you have used these links to leave the Websites, you should note that we do not have any control over such third parties’ websites. Therefore, we cannot be responsible for the protection of the privacy of any information which you may provide whilst visiting such third party websites. You should exercise caution and review the privacy policy(ies) of such third party websites before disclosing your personal information to such third parties.
Astria consulting may provide bulletin boards, blogs, or chat rooms on the Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Astria consulting is not responsible for the personal information you choose to submit in these forums.
Astria consulting may post a list of Customers and relevant testimonials on the Websites that contain information such as Customer names and titles. Astria consulting will obtain the consent of each Customer prior to posting any such information.
To facilitate our global operations, We may transfer and access the personal information of our Customers from anywhere in the world. This Privacy Policy shall apply even if Astria consulting transfers the personal information of Astria consulting Customers to other countries.
Astria consulting offers Customers and Visitors who provide contact information a means to choose how the Group uses the information provided. If you do not wish to receive marketing and non-transactional communications, you may do so by clicking on the “unsubscribe” link located at the bottom of the Group’s marketing emails. Additionally, you may send a request specifying your communication preferences to enquiry@astriaconsulting.com. Customers cannot opt out of receiving transactional emails related to their account with Astria consulting or the Services.
Astria consulting uses appropriate administrative, technical, and physical security measures to protect personal information of Astria consulting Customers.
Astria consulting may amend this Privacy Policy from time to time. Astria consulting will provide notification of the material changes to this Privacy Policy on the Websites at least thirty (30) business days prior to the change(s) taking effect.
